Category: Communication

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The Impressionist Art of Conversation

I still don't have a Kindle, and don't think I want one....
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How To Destroy Employee Loyalty

I had dinner a few nights ago with a friend who works...
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Surrounded With Naysayers? Here’s 12...

You have a great idea. Yet, the naysayers tell you it will...
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Utopia Corporation

If you are like most people in business, you strive to be...
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5 Ways To Help Manage...

Hate your co-worker or employee? Congratulations!  You have completed the first step...
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The Criticism Challenge

If you have ever had an employee need harsh criticism, you know...
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How To Turn An Argument...

If you think about how many hours you spend with colleagues per...
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Have Great Client Meetings in...

Holding meetings with clients is a given. At some point just about...
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The Right Way To Ask...

At one point or another, we all need some form of help,...
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Empower Any Employee With 3...

You can’t do it all by yourself.  I don’t care how brilliant...
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Facial Cues: How To Detect...

It was going to be the biggest client engagement of my life....
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Reward The Effort, Not The...

When my son came home with straight A's, I congratulated him on...
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Profitable Pricing in Four Steps

A jewelry store at a busy cruise ship port had a store...
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4 Reasons Why You Should...

My jaw dropped, and not because there was more turkey and pie....
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Change Someone Else In These...

You know those movies where the guy says, “I could tell ya,...
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The Best Advertising Method Ever

The best advertising method ever? It's not Facebook. It's not email blasts...
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The Best Way To Save...

A confluence of events put me in front of two business partners...
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What Is Being In Control?

This is likely the most misunderstood concept circulating in modern day society....
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Start Your New Employees Off...

Hiring and training new employees is not only time-consuming, but is also...
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Arguing With Your Business Partner...

I have had multiple business partners over the years, and realized that...
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5 Steps To Take When...

About fifteen years ago, I owned a company with a small telemarketing...
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Storytelling Can Kill Your Message

We tell stories because they paint pictures in people’s minds. When we...
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You May Be Unintentionally Turning...

When we have trouble with an employee, it’s easy to place the...
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Deal With A Difficult Client...

We all have ‘em – you know, the folks who make you...
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