Communication

My jaw dropped, and not because there was more turkey and pie. I was watching football with my family after enjoying a delicious turkey dinner, and the news came on...

You know those movies where the guy says, “I could tell ya, but if I told ya, I’d have to kill ya.”? My second company, the one that did computer...

The best advertising method ever? It's not Facebook. It's not email blasts or pay-per-click. It isn't even a Super Bowl ad. The best marketing has always been word-of-mouth, where your...

A confluence of events put me in front of two business partners who hated each other. To make matters worse, they were sisters. 50/50 owners who planned to do everything...

This is likely the most misunderstood concept circulating in modern day society.  Being in control means that all the elements of your life are easily managed by you. Effectively you...

Hiring and training new employees is not only time-consuming, but is also costly. That’s why, when you bring someone aboard, you should be doing all you can to make it...

I have had multiple business partners over the years, and realized that the most successful businesses came from partners that I argued with. I believe, in fact, that arguing is...

About fifteen years ago, I owned a company with a small telemarketing division.  Of the four or so employees we had in that division, Bill was far and away the...

We tell stories because they paint pictures in people’s minds. When we get an audience – whether it’s one person or 2500 – thinking creatively and engaged in our story,...

When we have trouble with an employee, it’s easy to place the blame on them.  If they’d only followed the procedure, or if they’d only understood the clients’ needs, or...