Communication

We all have ‘em – you know, the folks who make you cringe when you see that they’re calling.  The ones who drain your energy, criticize everything, and are slow...

A new year’s the perfect time to step back and take a critical look at your business with a view to making positive changes.  As you explore your options, one...

You know the only thing that’s more expensive than hiring, paying, and training new employees? Losing an employee and having to do it all over again. Over and over I...

We’ve all been there – you’re introducing a new initiative or making a change in your company, and you know that your staff’s not going to be thrilled.   Sure, you’re...

Of all the things I have done in my entrepreneurial career, selling has been the one constant. Ever since my first job out of college I had to sell to...

You know the standard approach - first, identify your company’s weakness and then do everything you can to fix it. Practice at it relentlessly, feed you team (and yourself) with...

There are literally millions of blogs on the Internet, yet you know that starting one for your business could still be a good idea. Business blogs – done right –...

Twitter, Facebook, LinkedIn, and Reddit. There’s no end to the number of places a business can promote, engage and entertain their customers and potential customers. There’s heated debate over which...

My mother turns 80 this year. Throughout the years, I have learned many lessons from her. Here are some of my favorites that she shared: A gentlemen covers his mouth...

Most interviews quickly turn into a game of “I'll tell you exactly how you should respond by simply parroting what I say. OK? OK! Let's get started...” You say, “We...