Category: Customer Service
November 30, 2016
Not everyone is a super shopper, especially me, and super-especially when...
October 21, 2016
I'm in New Orleans (Gnaw Leans, if you are a local) as...
October 20, 2016
It’s YES. The most dangerous, damaging word in business is YES. I...
October 14, 2016
I went to the mall this past weekend to pick-up a few...
October 13, 2016
I don’t want that sales guy who is “so good” he can...
September 20, 2016
My children love video games. I wondered why. Video games are full...
September 16, 2016
Don't send me an email telling me to “click here in the...
September 9, 2016
You have a great idea. Yet, the naysayers tell you it will...
July 26, 2016
Profit is key to sustaining any business and gym owners are not...
July 12, 2016
Let’s face it, we live in a credit society today. Everywhere we...
July 8, 2016
Leadership is one of those things that every successful entrepreneur must have...
June 24, 2016
One of my colleagues showed me an email that she sent to...
June 21, 2016
I received this note, in the mail last year. It did its...
June 3, 2016
Sales are the backbone of any business. As an entrepreneur, you already...
April 26, 2016
There is a danger when you raise your prices. You may lose...
April 22, 2016
Right now, pick up the phone, call your best client and after...
April 21, 2016
Marketing is about connecting with consumers. Great marketing, though, is about transforming...
April 5, 2016
Could you imagine a fruit stand that just sold bananas? Kinda lame,...
March 18, 2016
Holding meetings with clients is a given. At some point just about...
February 25, 2016
The marketplace is an ocean and it is the only place you...
February 17, 2016
It seems like many conversations include dialog about the weather. Too hot,...
February 5, 2016
The faster runners are unknown, but the fastest is - Usain Bolt....
January 21, 2016
Johann Wolfgang von Goeth, the famous writer and scientist, was quoted as...
January 8, 2016
I’ve grown my companies by focusing on great customer service. We didn’t...
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