Category: Customer Service

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Is Being Available All The...

Johann Wolfgang von Goeth, the famous writer and scientist, was quoted as...
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4 Phrases of Amazing Customer...

I’ve grown my companies by focusing on great customer service. We didn’t...
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The Next Knock At The...

It is the achilles heel of every struggling entrepreneur. We answer the...
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Choice Is Killing Your Business

Are you running a business or a smorgasbord? I get. You love...
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The Best Advertising Method Ever

The best advertising method ever? It's not Facebook. It's not email blasts...
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Deliver A Killer Speech With...

William Shakespeare told us that “brevity is the soul of wit.”  The...
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The Ultimate Sales Close

It’s that pivotal moment. The client is just a few perfect words...
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Make People Buy More From...

Ever walk past the perfume stands in the mall? If you have,...
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Customers Buy The Experience, Not...

I don't care if your business makes a product or delivers a...
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Lessons from 8 of the...

The greatest marketers of all time bring us different lessons, approaches and...
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Emotion Is Outside-In

You can be having a great day, then you stub your toe....
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8 Suggestions to Improve Your...

A sales team is the backbone of many companies. In order for...
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Your Long Term Business Strategy...

Okay, here’s your history lesson for today … with a practical application...
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How To Raise Prices When...

Inevitably the biggest challenge you will ever get for raising your prices...
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The Journey Of Entrepreneurial Success

First, be “crazy” enough to pursue your passion. Second, find purpose in...
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Integrated Counsel

Integrate Counsel. You probably have never heard that term before. And I...
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Kindle Unlimited Teaches Us 5...

My most recent book, Profit First, launched on July 8 of last...
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A Lesson In Horrible Service...

My experience with Simplify Commerce exemplifies the most important lesson in customer...
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7 Ways To Discover Your...

Investigating what’s going on with your competition can not only give you...
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6 Tips For Writing A...

Whether you’re selling something that costs $1000 or $100,000, putting together a...
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Marketing: 6 Reasons Why Reverse...

In 1961, William McGuire developed a theory that he called the Inoculation...
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Marketing Through Your Customers

We all know an effective marketing campaign can be the key that...
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Give It All Away, Increase...

Want an easy way to start increasing your sales figures? No problem....
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What Is The Most Effective...

Of all the things I have done in my entrepreneurial career, selling...
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