Category: Customer Service
November 26, 2014
You know the standard approach - first, identify your company’s weakness and...
November 7, 2014
A funny and wise Dr. Seuss once said, “Be who you are...
November 4, 2014
We see it happen every Halloween and Christmas. Stores set up shop,...
October 24, 2014
Baking soda used to be used for … baking. While it’s still...
October 17, 2014
e of the biggest fears of every entrepreneur is competition. After all,...
October 15, 2014
Think quick: what brand of chips, soda, or pain reliever do you...
October 2, 2014
Contrary to popular belief, and most Hollywood movies I’ve seen, being number...
September 29, 2014
Life is one big, ongoing, negotiation. We negotiate about who’s going to...
August 21, 2014
Every entrepreneur wants to see their business grow. And why wouldn’t you,...
August 1, 2014
In the business world, we all have the same basic goal –...
June 18, 2014
I took the courtesy bus over to get a rental car. When...
June 9, 2014
Last summer, my family and I were at the beach. While we...
June 5, 2014
A while back, I received an email from two awesome entrepreneurs in...
May 31, 2014
This is the simplest, easiest concept to understand, yet only an elite...
May 23, 2014
No pictures, not much text. Just 55 seconds until you are getting...
May 18, 2014
Regardless if you sell a mix of generic services or are hocking...
May 15, 2014
When entrepreneurs mess up, we need to apologize. I’m not talking about...
May 14, 2014
Oh, that elusive first client. We desperately need them to get our...
May 4, 2014
More referrals mean more business. It is that simple. There are many...
April 24, 2014
Have you ever been talking with someone and they speak so slllooowwwlllyyy,...
April 22, 2014
I don’t care what you sell or how amazing your offer is;...
April 5, 2014
I was standing in line at the ATM. There were four people...
April 4, 2014
I just returned from my annual business retreat. This year we decided...
March 28, 2014
Talk is cheap. It always has been. Now it’s just cheaper. Everyone...
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