Marketing Strategies

False Urgency Kills Customer Loyalty

I recently bought my last proverbial truck load of coffee from CoffeeForLess. I have a Keurig, and found the CoffeeForLess site to be competitively priced for the Keurig cups.  I...

The Best Marketing Method Of All Time

The best marketing method of all time:   Amazing customer service.   It always brings customers back.  It always gets customers telling others. Try to consitently achieve that with any...

Pricing Dictates Perception

What if BMW radically changed their pricing model?  Imagine if BMW dropped the price of the car.  Significantly. Same car, same service, same experience, just one difference: They price the...

Pleasant Surprises: The Catalyst Of Business Success

A few days ago I wrote about an unpleasant experience I had at a hotel.  One small annoyance, and they lost my business permanently. When those small things are done...

Small Annoyances, The Death of Business

My flight to Texas was uneventful. Which, when you think about flights, is exactly what you want. My taxi ride to the hotel was uneventful too. I arrived just fine,...

Catch Your Customer's Attention With New And Different

Customers notice when things change. Different is the easiest way to break out of the noise of competition. It doesn't guarantee that people will buy, but it does guarantee they...

The Formula To Standing Out From The Competition

Better doesn't get noticed. There is too much noise and not enough time to notice better. Different gets noticed, but can be a distraction. We generally like what we already...

How To Spark Gossip To Market Your Business

We all want our clients to tell other clients about our business. But how do you get them to spread the word? The obvious way is to provide a great...

Influence Techniques In A Fund Raising Sign

I drove into a parking lot in Westfield, NJ and was greeted by this notice.  This fund raising sign is packed with influence techniques. Can you find the 4 influences...

How To Wow Customers

I first heard the term in the 4th grade. I was waiting to perform a magic act at my school’s talent show. Off the stage walked Juliana Verde. She had...

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