Category: Customer Loyalty
March 6, 2014
I am calling bullshit on the productivity experts (and myself) for saying...
February 1, 2014
I received an email yesterday afternoon asking me if I had received...
January 29, 2014
Banks like to advertise how friendly they are. Customer service comes first,...
January 18, 2014
This morning I bit into a bagel with tomato and cream cheese....
January 6, 2014
Convenience. It’s one of your customers greatest desires. A house used to...
December 28, 2013
Have you have ever wondered how it is that some of your...
December 19, 2013
Your best business adviser is your customer. You customer makes it...
December 10, 2013
They used to call it the Oprah Effect; Get on her show...
December 5, 2013
When you leave your client’s site. . . After you provided the...
December 3, 2013
Here's what drives me nuts - when my 2pm appointment calls me...
November 19, 2013
Do you want to know what your top clients and prospects really...
November 10, 2013
Bad clients are bad for business. They can take an inordinate amount...
October 19, 2013
I was intending to share this card (picture below) as an example...
October 13, 2013
The minority is embraced by the majority, if the minority is just...
October 11, 2013
In this episode of On A Roll, Mike Michalowicz shares how to...
September 27, 2013
The first time you went to Starbucks, words like Tall, Venti, and...
September 23, 2013
Customers buy from vendors they know, like and trust. You already know...
September 19, 2013
I have clarity on my life's purpose. I wake up every morning...
September 18, 2013
The riches are in the niches. But, how do you know which...
September 6, 2013
In this episode of On A Roll, Mike Michalowicz share the details...
August 29, 2013
I was out to dinner with members of my advisory board when...
August 26, 2013
In this episode of On A Roll, Mike Michalowicz explains how to...
August 25, 2013
Have you ever watched a PBS episode that features a tribe deep...
August 15, 2013
If your customers feel someone or something is superior to them, they...
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